FAQs
1. What is BeeYouKids?
BeeYouKids is a multicultural children’s store dedicated to celebrating diversity through thoughtfully curated toys, dolls, books, and accessories from around the world. Our mission is to ensure every child feels seen, valued, and represented — across ethnicity, culture, ability, and identity.
2. What makes BeeYouKids different from other toy stores?
We specialize in inclusive, culturally authentic, and representation-focused products. From dolls with natural hair textures to global storybooks, we prioritize:
• Diversity
• Educational value
• Ethical production
• High-quality materials
• Products that reflect real children and real cultures
3. Do you ship internationally?
Yes! BeeYouKids ships across Canada, the United States, and select international locations. Shipping rates and delivery times vary based on destination.
4. How long does shipping take?
• Canada: 2–7 business days
• USA: 4–10 business days
• International: Varies by region
Express and expedited options are available at checkout.
5. What is your return policy?
We accept returns within 30 days of delivery for unused, unopened items in their original packaging.
Please note:
• Personalized products, clearance items, and hygiene-sensitive products may be final sale.
• If an item arrives damaged, defective, or incorrect, please contact us immediately so we can assist you.
6. Are your dolls inclusive of different cultures and abilities?
Yes — inclusivity is the heart of our brand. We offer dolls representing African, Asian, Latina, Indigenous, and European features, along with diverse skin tones, hair textures, and abilities. We carefully select brands committed to authentic representation.
7. How do you choose the brands you carry?
We curate our collection based on:
• Cultural authenticity
• Diverse representation
• Safety and quality
• Ethical manufacturing
• Educational value
• Alignment with our mission to empower children through inclusive play
8. Do you offer gift wrapping or personalized notes?
Yes! We offer beautiful gift wrapping and personalized message cards for birthdays, holidays, and special occasions.
9. Can I pick up my order locally?
Yes — local pickup is available in Edmonton, Alberta. The pickup location and instructions will be provided at checkout. You’ll receive a notification when your order is ready.
10. Do you work with influencers or brand ambassadors?
We do! BeeYouKids collaborates with parents, child influencers, educators, and creators who share our values.
To apply, please email beeyoultd@gmail.com with links to your social profiles.
11. Are your products safe for children?
Yes — all products meet or exceed Canadian, U.S., and international safety standards. We prioritize toys made from non-toxic, child-safe materials.
12. How can I contact customer service?
You can reach us at:
📧 beeyoultd@gmail.com
We aim to respond within 24 hours.
13. Do you offer wholesale or B2B partnerships?
Yes — we work with schools, daycares, boutiques, and organizations seeking diverse educational resources.
For wholesale inquiries, please email beeyoultd@gmail.com with the subject line WHOLESALE REQUEST.
14. How do I choose the right doll for my child?
We’re always happy to help! Share your child’s age, interests, and any preferences (skin tone, culture, hair type), and we’ll recommend the perfect doll or gift.
15. Why is representation in toys so important?
Children learn about themselves and others through play. Having access to diverse, inclusive toys helps support:
• Self-esteem
• Identity formation
• Empathy
• Cultural awareness
• A sense of belonging
Every child deserves to feel seen — and to see the world in all its beautiful diversity.